Print Media generation failures

Incident Report for Total Expert

Resolved

This incident has been resolved since 11:05 CT. We're giving the all clear.

Posted Nov 18, 2022 - 13:27 CST

Monitoring

We have identified the issue and implemented a fix. We have confirmed all print media is rendering properly. We will continue to monitor the recovery and give an all clear soon.

Posted Nov 18, 2022 - 11:06 CST

Update

We are still actively investigating this issue. We'll update as soon as we know more.

Posted Nov 18, 2022 - 09:56 CST

Investigating

We are currently investigating an issue with print media generation. Next update in 30 minutes.

Posted Nov 18, 2022 - 09:22 CST

This incident affected: Core Platform (Web Application).